Refund Policy
Refund Policy
A clear refund policy helps students and parents understand what happens before and after booking.
Recommended policy framework
- ✓Full refund if DRIVIDIA cannot assign an appropriate partner within the stated service window.
- ✓No refund after a completed lesson or delivered road test car rental service.
- ✓BDE refunds depend on whether enrolment, access, or instruction has started with the official partner school.
- ✓Processing fees may be non-refundable if charged by a payment processor.
TODO: Have this policy reviewed legally and align it with partner agreements.