Refund Policy

Refund Policy

A clear refund policy helps students and parents understand what happens before and after booking.

Recommended policy framework

  • Full refund if DRIVIDIA cannot assign an appropriate partner within the stated service window.
  • No refund after a completed lesson or delivered road test car rental service.
  • BDE refunds depend on whether enrolment, access, or instruction has started with the official partner school.
  • Processing fees may be non-refundable if charged by a payment processor.

TODO: Have this policy reviewed legally and align it with partner agreements.